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IMPORTANT MESSAGE FROM THE CITY OF MONROE
 Please be advised that the Governor’s moratorium on utility late fees and shutoffs expired September 30, 2021. As a result, the city will resume normal utility late fee assessments and collection procedures, including water shut-off, beginning immediately. The city strongly encourages customers with past due balances to contact the finance department, as soon as possible, at 360-794-7400, if payment arrangements are necessary. Please review the list of resources available to help customers needing financial assistance that is included with this utility statement. Governor Inslee’s Proclamation No. 20-23.16, extending the moratorium on utility account late fees and shut-offs may be found on the Governor’s website

The following organizations are available to assist our most vulnerable utility customers: 
  • Salvation Army 425-259-8129 
  • Sky Valley Food Bank 360-794-7959 
  • Take the Next Step 360-794-1022 
  • St. Vincent DePaul 425-355-3505 
  • Volunteers of America 360-793-2400


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